2026 Workplace Violence: CMS Conditions of Participation

Meeting CMS Standards for Workplace Safety
Workplace violence has escalated over the past 15 years, especially in the healthcare arena. Providers and staff, as well as family members and bystanders (including other healthcare providers) frequently experience this violence.
In November 2022, the Centers for Medicare & Medicaid Services (CMS), issued a memo regarding workplace safety and addressing care in a safe environment. This program will cover the CMS standards for workplace safety and emergency preparedness standards.
Objectives
- Discuss workplace violence statistics and the impact of workplace violence on a hospital and staff.
- Recall CMS’s November 2022 memo regarding workplace violence and providing a safe environment for care.
- Discuss the five core elements of OSHA’s Road Map and Preventing Workplace Violence.
Who Should Attend
Chief Medical Officer, Chief Nursing Officer, Compliance Officer, Emergency Department Personnel, Joint Commission Coordinator, Medical Records, Quality Improvement personnel, Risk Manager, Legal Counsel.
Faculty
Laura A. Dixon, BS, JD, RN, CPHRM has served as the director of risk management and patient safety for the Colorado Region of Kaiser Permanente. Prior to joining Kaiser, she served as the Director of Facility Patient Safety and Risk Management and Operations for COPIC from 2014 to 2020. In her role, she provided patient safety and risk management consultation and training to facilities, practitioners, and staff in multiple states.
Laura has more than 20 years of clinical experience in acute care facilities, including critical care, coronary care, peri-operative services, and pain management. Prior to joining COPIC, she served as the western region Director of Patient Safety and Risk Management for The Doctors Company in Napa, California. In this capacity, she provided patient safety and risk management consultation to the physicians and staff for the western United States.
As a registered nurse and attorney, Laura holds a Bachelor of Science degree from Regis University, RECEP of Denver, a Doctor of Jurisprudence degree from Drake University College of Law, Des Moines, Iowa, and a Registered Nurse Diploma from Saint Luke’s School Professional Nursing, Cedar Rapids, Iowa. She is licensed to practice law in Colorado and California.
This speaker has no real or perceived conflicts of interest that relate to this presentation.
Registration Fee
$175 $150 for AHA Member Hospital Employees
AHA educational events are developed and provided for member hospitals and their employees.
Not sure if your hospital is a member? CLICK HERE for a list of member hospitals.
How to Register
Employees of AHA member hospitals are able to log into the AHA website and register online. If you have never logged into the AHA website, please select "forgot password?" under the sign in box to set up a password for your email address that AHA has on file with your record.
Need help logging in? Please contact Laura Whitaker at (501) 224-7878 or lwhitaker@arkhospitals.org.
If you are not an employee of an AHA member hospital and would like to inquire about attendance, please contact Lyndsey Dumas, VP of Education, by email (ldumas@arkhospitals.org). Additional fees may apply if attendance is approved.
When: 05/19/2026, 09:00 AM - 10:30 AM Where: WEBINAR |